FAQ

Our store caters to serious anglers who demand high-performance gear for both freshwater and saltwater fishing. Our customers range from weekend hobbyists preparing for local fishing trips to experienced professionals gearing up for deep-sea adventures. We specialize in premium tackle from trusted brands like Daiwa, with products organized by water type (freshwater/saltwater) and gear category for easy navigation.

We combine a professional outdoor retailer’s expertise with a passionate angler’s perspective. Our website is designed for quick, intuitive navigation between specialized gear categories, and we offer global shipping with multiple delivery options to get your equipment where you need it, when you need it.

We offer comprehensive solutions for all fishing needs:

• Fly Fishing: Tackle and technical gear
• Freshwater Fishing: Rods, reels, combos, lures, tackle, and accessories
• Saltwater Fishing: Rods, reels, combos, lures, tackle, line & leader, and accessories

Saltwater equipment is built to withstand corrosive marine environments with stronger materials, while freshwater gear is often lighter and more sensitive. Our product descriptions clearly indicate the intended use, and our customer service team can help you select the perfect gear for your fishing environment.

Yes! We’re proud to carry a wide selection of Daiwa reels and other equipment. Daiwa’s reputation for quality and performance makes them a favorite among our customers for both freshwater and saltwater applications.

We offer two reliable shipping methods:

• Standard Express Shipping ($12.95): Via DHL or FedEx (10-15 days after dispatch) with full tracking
• Free Economy Shipping: Via EMS for orders over $50 (15-25 days after dispatch) with basic tracking

Our Newport Beach team carefully inspects and packages all orders within 1-2 business days before dispatch. Delivery times begin after this processing period.

Yes! We ship globally except to certain remote areas in Asia and other specified locations. Please note that customs fees may apply depending on your country’s import regulations. All packages include proper documentation for smooth customs clearance.

All orders include tracking. For Express Shipping, you’ll receive real-time updates from dispatch to delivery. Economy Shipping includes basic tracking to your nearest postal facility. Tracking information is emailed once your order ships.

We accept all major credit cards (Visa, MasterCard, JCB) and PayPal for secure, convenient checkout.

Absolutely. We use industry-standard encryption for all transactions. We never store complete payment information on our servers.

While you can checkout as a guest, creating an account lets you track orders, save shipping information, and receive exclusive offers.

We stand behind every product we sell. If you’re not completely satisfied, you may initiate a return within 15 days of delivery. Items must be in original, unused condition with all packaging. Contact our customer service team at [email protected] to begin the process.

Customers are responsible for return shipping costs unless the return is due to our error or a defective product. We recommend using a trackable shipping method.

Once we receive and inspect your return, refunds are processed within 5 business days and typically appear in your account within 7-10 business days, depending on your payment method.

Our dedicated team is available via email at [email protected]. We typically respond within 24 hours during business days.

Our headquarters and fulfillment center is located at:
1807 Peck Court, Newport Beach, US 92660